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FAQs

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  • If you have any questions, please contact the sales representative directly or provide feedback to the business after-sales manager (San Hong: 13325003530)

    shanhong@chromatol.com )We provide full technical tracking services. If quality issues are confirmed, we can offer returns or exchanges, or collaborate with customers to optimize the process. We will respond within 24 hours.

     


  •  Yes, we regularly hold online/offline training, covering dye applications, energy-saving and emission reduction technologies, and certification standard interpretation.


  • Under recommended storage conditions, the shelf life of dyes is at least 2 years from the date of production. Generally, it takes one year and is also related to storage conditions.

  • Detailed color fastness performance is listed in the technical data sheet to ensure compliance with standards. We will also provide some specific sales assistance tools to help promote high-quality products, such as support for reproducibility, dye factory optimization, and other aspects.

  • Our product has been optimized to greatly reduce the phenomenon of color difference, ensuring consistent color under different lighting conditions. Color consistency is also an important factor in the performance of our products under different light sources.

  • Our Reactive dyesss are carefully designed to maintain their color and strength even after multiple home washes under standard conditions.
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Unless otherwise stated, the data on this website is sourced from Chromatol Laboratory, and actual results may vary depending on the environment.

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